Terms and conditions of web use

In compliance with Law 34/2002, of July 11, on services of the information society and electronic commerce, Coeva Barcelona informs you that it is the owner of the websites: https://coevabcn.com, in accordance with the requirement of article 10 of the aforementioned Law, and notifies the following data: with NIF/CIF: A08652141. Barcelona’s Mercantil Registry. Volume: 4440. Book: 3770 Folio: 112, Sheet: 49010 REGISTRATION 1, and registered office: COSTA RICA 21-23, Postal Code: 08027. City: BARCELONA. Province: BARCELONA. The company’s contact email address is: COEVABCN@COEVABCN.COM

1 INFORMATION ON THE WEB:

Through its WEBSITEhttps://coevabcn.com, owned and managed by Coeva Barcelona.

1.1. ADVERTISING ON THE WEB:

The Web: https://coevabcn.com, may contain advertising or sponsored content. Advertisers or sponsors are solely responsible for ensuring that the material submitted for inclusion on the Web complies with the laws that may be applicable in each case, Coeva Barcelona will not be responsible for any error, inaccuracy or irregularity that may be contained in the advertising content or sponsors.

2 AVAILABILITY OF THE WEB:

The administrator of the web page will do everything possible to resolve all the doubts and procedures requested from all the USERS/CLIENTS, as soon as possible in the request of the queries.

However, on occasions, and for reasons that are difficult to control by the administrator of the web page, such as human errors or incidents in computer systems, it is possible that the speed finally served to USERS/CLIENTS is not adequate to carry out the management. of the requested orders.

In the event that the management of the sale is not available or the purchase process cannot be completed, after having placed the order in the registration form, the USER/CLIENT will be informed by email of the total cancellation of this one.

3 WEB SECURITY:

The web page administrator has the highest security measures commercially available in the sector. The secure server establishes a connection so that the information is transmitted encrypted using 128-bit to 256-bit algorithms, which ensure that it is only intelligible and understandable by the USER/CLIENT‘s device, and that of the WEBSITE, thus, when use the SSL protocol, “Secure Socket Layer”, the predecessor of the protocol, TLS, “Transport Layer Security”, which is cryptographic protocols that provide privacy and integrity in secure communications over a communication network, commonly the Internet, which guarantees that the information transmitted by said network cannot be intercepted or modified by unauthorized elements, guaranteeing that only legitimate senders and receivers are the ones who have access to the communication in an integral manner, which guarantees:

That the USER/CLIENT is communicating their data to the web page administrator’s server centre and not to any other who tries to impersonate it.
That between the USER/CLIENT, and the web page administrator’s server centre, the data is transmitted encrypted, avoiding its possible reading or manipulation by third parties.

 

4 ACCESS AND STAY ON THE WEB:

4.1 OUR CONTENTS:

USERS/CLIENTS are fully responsible for their conduct, when accessing the information on the WEBSITE while browsing it, as well as after having accessed it.

As a consequence of this, USERS/CLIENTS are solely responsible to the administrator of the website and third parties for:

The consequences that may derive from the use, for illicit purposes or effects or contrary to this document, of any content of the WEBSITE, prepared or not by the administrator of the web page, published or not officially under its name.
As well as the consequences that may arise from the use contrary to the content of this document and harmful to the interests or rights of third parties, or that in any way may damage, disable or deteriorate the WEBSITE, or its services or prevent the normal enjoy for other users.

The administrator of the web page reserves the right to update the contents when it deems appropriate, as well as to eliminate, limit or prevent access to them, temporarily or permanently, as well as deny access to the WEBSITE to USERS/CLIENTS, who misuse the contents and/or breach any of the terms and conditions that appear in this document.

The website administrator informs that he does not guarantee:

a).- That access to the WEBSITE, and/or to the linked websites is uninterrupted and error-free.

b).- That the content or software that the USERS/CLIENTS access through the website or the linked websites does not contain any errors, computer virus, or other elements in the contents that may cause alterations in your system or in the electronic documents and files stored in your computer system or cause another type of damage.

c).- The use of the information or content of the WEBSITE, or link websites that USERS/CLIENTS could make for their personal purposes.

5 MODIFICATION OF THE TERMS AND CONDITIONS OF USE:

The website administrator reserves the right to modify, at any time, the presentation and configuration of the WEBSITE, as well as these terms and conditions of use.

For this reason, the administrator of the web page recommends the USER/CLIENT to carefully read the conditions and terms of use, each time they access the WEBSITE.

USERS/CLIENTS will always have these terms and conditions of use in a visible place, freely accessible for as many queries as they wish to make.

6 OUR WEB RESPONSIBILITY:

The administrator of the web page does not assume any responsibility derived, by way of example, but not limitation:

1.- The use that USERS/CLIENTS may make of the materials on the WEBSITE or linked websites, whether prohibited or permitted, in violation of the intellectual and/or industrial property rights of the WEBSITE content, or from third parties.

2.- Eventual damages to USERS/CLIENTS, caused by normal or abnormal operation of search tools, location of content and/or access to the WEBSITE, and, in general, errors or problems that are generated in the development or implementation of the technical elements of the WEBSITE, or a program provided by the USER/CLIENT.

3.- Of the contents of those pages that USERS/CLIENTS can access from links included in the WEBSITE, whether authorized or not.

4.- The acts or omissions of third parties, regardless of whether these third parties may be linked to the administrator of the website by contract.

5.- Of the access of minors to the contents included in the WEBSITE, being the responsibility of their parents or guardians to exercise adequate control over the activity of the children or minors under their care or to install any of the control tools of the use of the Internet in order to avoid access to materials or content not suitable for minors, as well as the sending of personal data without the prior authorization of their parents or guardian.

The administrator of the web page will not be responsible in any case when they occur:

a.- Errors or delays in accessing the WEBSITE, by the USER/CLIENT, when entering their data in the product order form, the slowness or impossibility of receipt by the recipients of the confirmation of the order or any anomaly that may arise when these incidents are due to problems in the Internet, acts of God or force majeure and any other unforeseeable contingency beyond the good faith of the administrator of the website.

b.- Errors or incidents that may occur in communications, deletion or incomplete transmissions, so that it is not guaranteed that the website services are constantly operational.

c.- Of the errors or damages produced to the website by an inefficient use of the service and in bad faith by the USER/CLIENT.

d.- Of the non-operation or problems in the electronic address provided by the USER/CLIENT, for sending the order confirmation.

In any case, the administrator of the web page undertakes to solve any problems that may arise and to offer all the necessary support to the USER/CLIENT, in order to reach a quick and satisfactory solution to the incident.

Likewise, the administrator of the web page has the right to carry out, during defined time intervals, promotional campaigns to promote the registration of new users in its online sales service.

The administrator of the website reserves the right to modify the conditions of application of the promotions, extend by duly communicating, or proceed to the exclusion of any of the USERS/CLIENTS, from the promotion in the event of detecting any anomaly, abuse or unethical behavior in their participation.

7 LSSI-CE CERTIFICATES AND DATA PROTECTION

Coeva Barcelona, which owns the website: https://coevabcn.com, complies with the current Data Protection regulations RGPD-UE-2016/679, LOPDGDD-3/2018, with the LSSI-CE-34 /2002, and Law 9/2014, General Telecommunications, is advised on these regulations by GRUP QUALIA, for which they are granted two separate certificates in digital image format so that they can be displayed on their website.

7.1 INTELLECTUAL AND INDUSTRIAL PROPERTY:

The administrator of the website has all rights to the content, design and source code of this page and WEBSITE, and, especially, by way of illustration, but not limitation, on the photographs, images, texts, logos, designs, trademarks, trade names and data included on the web.

USERS/CLIENTS are warned that these rights are protected by current Spanish and international legislation on intellectual and industrial property, Royal Legislative Decree 1/1996, of April 12 and subsequent amendments.

Directive-EU-2019/790 of the European Parliament and of the Council of April 17, 2019 on copyright and related rights in the digital single market.

Notwithstanding the foregoing, the content of the WEBSITE is also considered a computer program, and therefore, all current Spanish and European Community regulations on the matter are also applicable to it.

Likewise, copying, reproduction, adaptation, modification, distribution, commercialization, public communication and/or any other action that entails an infringement of current Spanish and/or international regulations on intellectual and/or industrial property, as well as as the use of the contents of the web if it is not with the prior express and written authorization of the administrator.

The administrator of the website informs that it does not grant a license or implicit authorization on intellectual and/or industrial property rights or on any other right or property related, directly or indirectly, to the contents included in the WEBSITE: https:// coevabcn.com.

The use of the contents of the web domain is only authorized for informative and service purposes, provided that the source is cited or referenced, with the user being solely responsible for the misuse thereof.

8 NULLITY:

In the event that any clause of these terms and conditions of use is declared void, the rest of the clauses will remain in force and will be interpreted taking into account the will of the parties and the very purpose of these terms and conditions.

The administrator of the web page may not exercise any of the rights and powers conferred in this document, which will not imply in any case the waiver of them unless expressly recognized by the administrator of the web page or prescription of the action that in each appropriate case.

9 GOVERNING LAW AND ARBITRATION:

These terms and conditions of use are governed by the applicable Spanish legislation on the matter. To resolve any controversy or conflict that may arise, the parties submit to the jurisdiction of the courts of Barcelona, Judicial District, city of origin of the entity, Coeva Barcelona, owner of the WEBSITE, unless the law imposes another jurisdiction.

By Law 7/2017, of November 2, in its Article, 40.5, by which the Directive, 2013/11/UE, Regulation-UE-524/2013, of the European Parliament and of the Council, is incorporated into the Spanish legal system , of May 21, in its Article, 5.1, regarding the alternative resolution of consumer disputes: Online dispute resolution platform: (click here).

10 DATA PROTECTION AND PRIVACY POLICY:

USERS/CLIENTS undertake to browse the WEBSITE and use the content in good faith.

In compliance with the provisions of the General Data Protection Regulation-UE-2016/679, LOPDGDD-3/2018, LSSI-34/2002, and Law 9/2014, General Telecommunications, we inform you that the Filling in any existing form on the WEBSITE: https://coevabcn.com, or sending an email to any of our mailboxes implies acceptance of this privacy policy, as well as authorization to the web page administrator to that processes the personal data that you provide us, which will be incorporated into the file, owned by the Data Controller and/or administrator of the website. The data of the USERS/CLIENTS will be used to send online and physical procedures by email, carried out by the administrator of the web page.

By simply visiting the WEBSITE, USERS/CLIENTS do not provide personal information nor are they obliged to provide it.

The administrator of the web page undertakes to keep the maximum reserve and confidentiality of the information that is provided to him and to use it only for the indicated purposes. The administrator of the web page presumes that the data has been entered by its owner or by a person authorized by it, as well as that it is correct and exact. Likewise, Coeva Barcelona, informs of the possibility of exercising the rights of access, which allows the web user to know what personal data the administrator of this page has and in such case he will reply within a period of 30 days, as long as he keeps the data, rectification, which allows errors to be corrected, to modify data that is inaccurate or incomplete and guarantee the certainty of the information, opposition that you can request and get that you do not carry out the data processing, deletion that allows inadequate or excessive data to be deleted, limitation, by which you can request that the treatment of your data when you have exercised your right to rectify your personal data, and portability, so that the user can obtain a copy of the personal data that they have provided on the web in order to be able to transmit them to other services, these rights may be exercised by any means that records its sending and receipt to the address of the WEBSITE administrator, or to the email: contacto@coevabcn.com, providing a photocopy of the DNI or alternative documentation that proves your identity.

As long as you do not notify us otherwise, we will understand that your data has not been modified, that you agree to notify us of any variation and that we have consent to use it in order to build loyalty between both parties.

The sending of your data through the forms on our website will be subject to the fact that you have read/accepted the Terms of Use and Privacy Policy.

In accordance with the provisions of Law 34/2002, on Services of the Information Society and Electronic Commerce in its article 21, we ask for your consent to be able to carry out advertising communications that we consider may be of interest to you, by email or by any other equivalent electronic means of communication, this consent will be accepted with the acceptance of these conditions of use through a check box at the bottom of the form or web page.

To modify, update or cancel their personal data, the USER/CLIENT will write from their account email to contacto@coevabcn.com, with the subject.

Therefore, the USER/CLIENT is responsible for the veracity of the data and the administrator of the website will not be responsible for the inaccuracy of the personal data of the USERS/CLIENTS.

In accordance with the current legislation on data protection, the administrator of the website has adopted the security levels appropriate to the data provided by the USERS/CLIENTS and, in addition, has installed all the means and measures at its disposal to prevent loss, misuse, alteration, unauthorized access and extraction thereof.